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ServiceNow Integration
Prerequisites Establish parity between LDI and ServiceNow Platforms. A physical device like laptop, desktop, server, etc. is referred to as a Device in LDI application and as an Asset in the ServiceNow application. You must synchronize devices in LDI ...
Set Portal Language
You can configure the portal language in the Portal Preferences page. In the LDI portal, click the User drop-down list. Select Preferences. In the Settings section, select a desired language in the Language drop-down list. Click OK. Wait for ...
Organization Settings
Before you use LDI APIs, you must generate API credentials in the LDI account. Click Organization Settings in the Organization Admin window. Click API Credentials in the Organization Settings window. The API Credentials pane appears. If there are no ...
API RESTful Integration
Get API Credentials You must have an Organization Administration account in LDI portal to generate API credentials. Before you use LDI APIs, you must generate API credentials in the LDI account. Click Organization Settings in the Users drop-down ...
Device Manager
Devices represent the PC devices that are in your organization and typically used by employees. A device can be a tablet, notebook, desktop, workstation, or more. Add Devices Adding a device requires providing details to the portal about the device ...