Software requirements

Software requirements

You can smoothly onboard the fleet of devices in your organization by running the executable on individual devices or by using an endpoint management utility such as SCCM, Microsoft InTune, or Ivanti that have been tested and approved for LDI deployment. Other endpoint management utilities will likely work as well.

Category

Requirement

Manufacturer

Any device manufacturer is supported, though some features may only be available or verified on the Lenovo devices.

Operating System

·       Windows:

  • Windows 10: 64 bit version 1809 (October 2018 Update) or newer, ARM64

·       Windows 11: 64-bit, ARM64

  • Windows 10S or 10x editions are not supported.
  • VMs are not supported in LDI, but are in LDI Plus

Linux:

·       Ubuntu version 18.04 or later

Chrome OS:

·       Deployed via Google Cloud Platform

Hardware

  • Trusted Platform Module (TPM) 2.0 enabled
  • Processor supports x86 instruction set architecture

Environment

  • Access to the Internet - *.uds.lenovo.com on port 443 and port 8883
  • Proxy is supported in some scenarios. Devices may require additional configuration to support. 

Antivirus

·       While UDC is a Lenovo and Microsoft signed Windows driver and should not be blocked by any antivirus applications, it is important to verify that the UDC agent is able to run.
This can be ensured by excluding the UDC folder from your antivirus client should it be necessary.

·       C:\Windows\System32\drivers\lenovo\UDC\

Proxy Support

·       You must configure the proxy through WinINet (WinHTTP or a third-party application/browser extension).

  • Proxy server can reach *.uds.lenovo.com on port 443 and port 8883

·       DNS name resolution is available on each managed device. You cannot set an authentication on the proxy server.


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